Privacy Policy

Your Privacy and Health Information are Our Priority
At Incite Health and Wellness, we are committed to protecting your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This policy explains how we collect, use, and safeguard your information.

Information We Collect

When you fill out our form, we may collect:

• Personal information: Name, email address, phone number, and other contact details.

• Health information: Weight, medical history, health goals, or other information you provide.
  
  

How We Use Your Information

We use your information to:

• Contact you regarding our medical weight loss programs and services.

• Develop personalized health and wellness plans tailored to your needs.

• Provide medical care and communicate treatment options.
  
  

HIPAA Compliance

We comply with all HIPAA regulations to ensure the confidentiality and security of your Protected Health Information (PHI). This means:

• Your PHI is only used for purposes of treatment, payment, and healthcare operations.

• Your information will not be shared without your written authorization, except as required by law or for public health purposes.
  
  

How We Protect Your Information

• All PHI is stored securely and only accessible to authorized personnel.

• We use industry-standard encryption and security protocols to protect your data from unauthorized access.

• Staff is trained to handle sensitive information in compliance with HIPAA standards.
  
  

Your Rights Under HIPAA

You have the right to:

• Access and request a copy of your health records.

• Request corrections to your health information.

• Receive a detailed account of how your information is used and shared.

• File a complaint if you believe your rights have been violated.

To exercise these rights, please contact us directly.

SMS Communications

• Use of SMS Communications: We may use your phone number to send SMS messages related to appointments, service updates, and promotional offers, where you have provided your consent to receive such communications.

• Your Choices and Rights: You may opt out at any time by replying “STOP.” For assistance, reply “HELP” or contact us through our website. SMS consent is not a condition of purchase. Mobile numbers will not be shared with third parties for marketing purposes.

Information Sharing

We will not sell, rent, or share your personal or health information with third parties except as permitted under HIPAA or required by law.